Easy Return
Ihuesho provides comprehensive protection for every item sold.
For returns due to product quality issues, we will process a full refund within 3 business days after you provide supporting photos or videos and return the product to our designated warehouse. We will cover your return shipping costs.
We also understand that you may sometimes change your mind or find that an item doesn't meet your expectations. (Please note: You are responsible for return shipping costs for items in your order.)
For such cases, we offer a 30-day return policy.
If you decide to return or exchange an item within 30 days of receiving your order,
we will provide detailed return instructions.
Once the returned item arrives at the designated warehouse and passes inspection, we will notify you via email that your refund has been processed. Once your return request is approved, the refund will be processed within 10 business days.
*Important Note: Items must be returned to the distribution center in “nearly new” condition, including all original packaging and accessories, to qualify for a refund.
“Nearly new” means the item must show no visible signs of use.
If returned items exhibit obvious signs of use or damage caused by use, we will not accept the return and no refund will be issued.